Terms of service

Last updated: September 20, 2026

Overview

This website is operated by Warm Regards. Throughout the site, the terms "we", "us" and "our" refer to Warm Regards. By visiting our site or purchasing something from us, you use our "Service" and agree to be bound by the following terms and conditions ("Terms"), including our Refund Policy, Privacy Policy, and any other policies referenced here. Please read these Terms carefully before using the site. If you do not agree to all of them, please do not use the site or place an order.

1. Using Our Store

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or region of residence, or that you have your parent's or guardian's permission. You may not use our products or site for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks. Payment card information is always encrypted during transfer. You agree not to copy, reproduce, sell, or exploit any part of the Service, use of the Service, or access to the Service without our written permission.

3. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

4. Products, Pricing, and Availability

• All prices are shown in US dollars and are subject to change without notice.
• We make every effort to display product colors and images accurately, but your screen may show colors slightly differently.
• We reserve the right to limit the quantities of any product we offer, and to discontinue any product at any time.
• Sales tax may apply to your order and will be calculated at checkout where required.

5. Shipping and Delivery

We currently ship to addresses within the United States. Our products are fulfilled through third-party fulfillment partners, so items may ship from warehouses in different locations and orders containing more than one item may arrive in separate packages. Delivery dates shown at checkout or in our communications are estimates, not guarantees. Delays caused by carriers, customs, weather, or other events outside our control do not entitle you to compensation beyond what is described in our Refund Policy, but please contact us and we will do our best to help.

6. Returns and Refunds

Returns, refunds, replacements, and cancellations are governed by our Refund Policy, which is part of these Terms.

7. Product Use and Safety

Our products are intended for normal household use and must be used only as directed. Follow any instructions or warnings included with the product, do not leave heated products unattended, keep them out of reach of young children, and stop using any product that appears damaged or is not working properly. Contact us if you have any questions about safe use.

8. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us, and to limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will try to notify you using the email or billing address you provided. You agree to provide current, complete, and accurate purchase and contact information for all purchases made on our store.

9. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct any errors, to change or update information, and to cancel orders if any information on the site is inaccurate, at any time without prior notice. If we cancel an order because of an error, we will refund you in full.

10. Third-Party Links and Services

Our site may include links to third-party websites or services. We are not responsible for examining or evaluating them, and we are not liable for the content, accuracy, or practices of any third-party site. Please review the policies of any third party before you engage with it.

11. Comments and Feedback

If you send us comments, suggestions, ideas, or other feedback, you agree that we may use them without restriction and without any obligation to you. You agree that your comments will not violate any right of any third party, and will not contain unlawful, abusive, or obscene material.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

13. Prohibited Uses

In addition to other restrictions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any laws, regulations, or ordinances; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, or discriminate against others; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape; or (j) to interfere with the security features of the site. We reserve the right to terminate your use of the site for violating any of these prohibited uses.

14. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available", without any warranty of any kind, except as required by law.

To the fullest extent permitted by law, Warm Regards and our partners, suppliers, and service providers will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any product purchased through it. Our total liability for any claim will not exceed the amount you paid for the product that is the subject of the claim.

Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived by agreement.

15. Indemnification

You agree to indemnify and hold Warm Regards and our partners, suppliers, and service providers harmless from any claim or demand, including reasonable legal fees, made by a third party because of your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

17. Termination

These Terms remain in effect until terminated by you or by us. You may terminate them at any time by ceasing to use the site. If we believe you have failed to comply with these Terms, we may terminate them at any time without notice, and you will remain responsible for any amounts owed up to that date.

18. Entire Agreement

These Terms, together with our Refund Policy, Privacy Policy, and any other policies posted on this site, make up the entire agreement between you and Warm Regards and replace any earlier agreements or communications about the Service.

19. Governing Law

These Terms are governed by the laws of Estonia, without prejudice to any mandatory consumer protection rights you have under the laws of your place of residence.

20. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page with a new "Last updated" date. Your continued use of the site after changes are posted means you accept the updated Terms.

21. Contact Us

Questions about these Terms? Email us at support@getwarmregards.com.