Shipping policy

Last updated: September 20, 2026

Thank you for shopping with Warm Regards. This policy explains where we ship, how long delivery takes, and what to do if something goes wrong with your order.

Where We Ship

We currently ship to addresses within the United States. We may be unable to deliver to PO boxes or APO/FPO military addresses. If you are unsure whether we can deliver to your address, email us before ordering.

Shipping Cost

Standard shipping is free on all US orders.

Processing Time

Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

Delivery Time

After your order ships, delivery typically takes 7 to 15 business days. These are estimates, not guarantees. Delivery can take longer during busy seasons or because of carrier or customs delays outside our control.

Tracking

When your order ships, we will email you a tracking number. Tracking information can take 1 to 3 days to start updating after you receive it. If your tracking has not moved for more than 5 business days, contact us and we will look into it.

Multiple Items and Split Shipments

Our products are fulfilled through third-party fulfillment partners. If your order contains more than one item, it may arrive in separate packages, on different days, and with separate tracking numbers.

Address Accuracy

Please double-check your shipping address at checkout. We can change an address only before the order ships, so email us as soon as possible if you spot a mistake. We are not responsible for orders delivered to an incorrect address that was entered at checkout.

Damaged, Lost, or Missing Packages

If your order arrives damaged, does not arrive, or tracking shows delivered but you cannot find it, email us at support@getwarmregards.com with your order number. Please see our Refund Policy for how we resolve these cases.

Contact Us

Questions about shipping? Email us at support@getwarmregards.com and we will be happy to help.